How Your Marquisethe Tea TravelsFrom Us to You
At Marquisethe, we pack every order with care to make sure your premium freeze–dried fruit tea arrives fresh and ready for you to enjoy. Here is everything you need to know about how we get our tea from our door to yours, including timelines and what to expect after you hit “order.”
Where We Ship and Who We Currently Serve
Right now, Marquisethe ships across Canada, with our home base in Montreal, Quebec. We currently focus on local deliveries to guarantee that our product quality remains high and our service stays reliable. As we continue to grow, we hope to bring our tea to even more locations in the future.
When to Expect Your Order
After you place an order, our team gets to work processing it quickly. Your delivery date will depend on where you live and external factors like carrier schedules, weather, or seasonal holidays. Please keep in mind that these delivery estimates are guidelines and may shift depending on your destination.
Note that delivery timelines start from the moment your package leaves our facility, rather than the moment you place the order.
Shipping Costs and How Charges Are Calculated
We calculate shipping rates based on your specific location. You’ll see the exact cost clearly at checkout before you finalize your payment. These fees change depending on distance and shipping needs. Shipping charges are generally non-refundable unless we’ve made a mistake with your order.
Packaging, Handling, and Order Care
We take great pride in how we package our freeze-dried fruit teas. Our goal is to lock in freshness and keep everything safe during its journey to you. Every box is prepared with the high safety and quality standards that food products deserve.
Packaging, Handling, and Order Care
As soon as your order is on its way, we’ll send over tracking details so you can follow its progress. If your package is running late or you have questions about the delivery, please reach out to us. We’re here to help you get answers quickly.
If your order arrives damaged, incorrect, or missing an item, please let us know within 48 hours. Sending a few clear photos of the issue helps us fix the problem and find a solution for you right away.
Staying Informed About Shipping Policy Updates
Marquisethe may occasionally update or change this Shipping Policy. Any new rules will be posted right here and will apply to all future purchases.
Need help with your shipment? Contact us:
➔ Email: Marquisethe@outlook.com
➔ Phone: 514-991-3880